1. Contracts.
A binding contract is only entered into when Wedge & Wildlife has issued a Confirmation Invoice. This takes place after we have received a completed and signed Booking Form with payment of the deposit.
2. Payments.
An initial deposit of £100 per person is required together with the Booking Form. The full amount is payable if booking less than 8 weeks prior to departure. Any balance is due 8 weeks prior to departure. If the balance is not paid in time, we reserve the right to cancel your holiday and apply the cancellation conditions as set out below.
3. Cancellations by you.
You may cancel your holiday at any time, provided that the cancellation is confirmed in writing or by email by the person signing the Booking Form. As this incurs administrative costs, we will apply cancellation charges as set out below:
- More than 60 days: We will charge the deposit paid at the time of booking.
- More than 45 days: We will charge 40% of the cost of the holiday.
- More than 25 days: We will charge 75% of the cost of the holiday.
- 24 Days or Less: We will charge 100% of the cost of the holiday.
However, we will try to recoup the expenses incurred from our suppliers, in which event we will return these to you after deducting our administration costs.
4. Alterations by you.
We will do our best to make any alterations you require after confirmation has been issued subject to the payment of any increased costs relevant to the charge. If alterations are made less than 8 weeks prior to departure, an additional £25 charge will be levied together with any communications costs incurred.
5. Alterations by Wedge & Wildlife
5.1. Occasionally we have to make alterations (to both itinerary and price) for reasons flight cancellations, schedule changes or ‘force majeure’. This legal term means unusual and unforeseeable circumstances beyond our control, the consequences of which neither we nor our suppliers can avoid. Examples are war or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural or nuclear disaster, fire or adverse weather conditions.
5.2 If the alteration is significant (see 4.3 below) then we will notify you as soon as possible and offer you the choice of (i) accepting the modification, (ii) changing the booking to another alternative or (iii) cancelling and receiving a full refund. If the alternative is cheaper, we will refund the difference; if it is more expensive, you will pay the difference to us. If there is a significant change within 8 weeks of departure for any reason other than those mentioned in paragraph 4.1 and you decide to cancel you will receive a full refund.
5.3 Significant alterations are change of flight time by more than 12 hours, changes in transportation cost, change of international airport (unless between airports that serve the same city), change of destination or a change to a lower standard of accommodation.
5.4 Your booking is accepted on the understanding that you realise that the tourism infrastructure in relation to both travel and accommodation may be substantially lower than you would expect in Britain or Europe. As a consequence we do our best to make sure connections and transfers go smoothly, but this may not always be possible due to flight cancellation, last minute schedule amendment, local political situations, weather, mechanical breakdown, or other unforeseen circumstances. No refunds will be given for services not utilised.
5.5 We will try to notify you of any a minor alteration (i.e. any change not included in 4.3 above), although we are not obliged to do so or to pay compensation.
5.6 As the travel arrangements that we book are for a small number of passengers, we can make no special arrangements if you are delayed at the outward or homeward points of departure.
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